Refund policy

Return & Refund Policy

At NABOUN, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or exchange in accordance with the policy below.

1. Return & Exchange Window

You may request a return or exchange within 14 days of receiving your order.

To be eligible, the item must be:

Unworn and unused
Unwashed and free from damage
In its original condition
With all original tags and packaging intact

Items that do not meet these conditions may not be accepted.

2. Non-Returnable Items

Returns may not be accepted for:

Items that have been worn, washed, altered, or damaged
Items without original tags or packaging
Items returned after the 14-day return period
Final sale items, where applicable

3. Return Shipping

For returns or exchanges due to personal preference, sizing, or other reasons not caused by NABOUN, the customer is responsible for return shipping costs and any applicable duties or taxes.

Original shipping fees are non-refundable once the order has been shipped.

If an item is defective, incorrect, or damaged during shipping, please contact us before returning the item. NABOUN will review the issue and provide an appropriate solution.